Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide available on every product page to find your perfect fit based on body measurements.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can request changes or cancellations within 60 minutes of placement by contacting our support team.
Do you restock items that are sold out?
Many of our core pieces are restocked regularly. We recommend signing up for 'Back in Stock' notifications on the specific product page.
Are the colors of the products accurate?
We strive to display product colors as accurately as possible, though actual colors may vary slightly depending on your monitor settings.
How should I care for my JULIUS garments?
Each item includes specific care instructions on the inner label. Generally, we recommend cold washes and air drying to maintain fabric integrity.
Do you offer international shipping?
Yes, JULIUS OFFICIAL STORE ships to over 50 countries worldwide. Shipping rates and times vary by destination.